PREPARING YOUR ORDER
Please view our listing of stores for a retailer located near you. If you find there is not a Siri Retail Store in your area, you can e-mail your order to info@siriinc.com or fax your order to 415 431 8894. For assistance you can phone Siri at 415 431 8873 to speak with a representative.
Begin by selecting the garment style, fabric, and color and then proceed with the following steps.
Order a fabric swatch
You may request complimentary swatches from the Siri Retail Store you are working with or when visiting the Siri Boutique. If you do not have a Siri retailer in your area and would like to see the fabric and color, a 3”x 3” swatch can be ordered for $3.00 each. Sales tax and shipping may apply. Please see our Swatch Order Form.
Get a Loaner - View a sample prior to ordering
If you do not have a Siri retailer in your area and would like to see and/or try on a Siri garment before ordering, Siri can send a sample if available. The price of the garment, a $10 loan charge per garment ($25 for a bridal gown) plus 3-day shipping will be charged to your credit card. When the garment is received back and if the garment is returned in the same condition as when it was sent, then the price of the garment only will be refunded. Each $10 loan charge can be applied to any one garment when the order is placed. Siri allows a maximum of 3 days for transportation to you and a maximum of 3 days for transportation back to Siri. Once the garment is received, it must be returned within 2 days. If the garment is not returned within 2 days, a $50 charge will be charged to your credit card. Please see our Sample Loaner Policy and Agreement
Measurements and Sizing
Siri dresses are not customized for the individual body. The fit of each Siri garment is based on the Standard Size Chart showing measurements of the bust, ribcage (empire line), waist, high hip and thigh/bottom. These measurements are of the body not the dress. You can have your measurements taken by a professional tailor or you can measure yourself following the instructions on the Standard Size Chart.
Compare your measurements to the Standard Size Chart and choose the size that is the largest of your five measurements. An exception is that A-line skirt styles can accommodate larger thigh/bottom (not high-hip) measurements. If you have any doubt of what size to select, a Siri consultant can help you determine the size to order. Lengths on tea and knee length dresses vary by style. Please ask a Siri consultant for specific lengths. Because dresses are sized per the measurement chart, you may need additional alterations to achieve a custom fit.
All garments are produced in sizes 2 through 20. If the garment is not produced in size 0, 22 or 24 or if your measurements are larger than the standard size chart, Siri can make a custom pattern for you. The charge is determined by the style and measurements. Please visit your nearest Siri Retail Store or the Siri Boutique to order a special size. If you are unable to visit a Siri retailer for a custom pattern order, please contact a Siri consultant for a special pattern form and for pricing. The customer is responsible for the accurate measurements of the body and should expect that a fitting and alterations will most likely be needed to be done by a local seamstress.
For maternity dresses, delivery is in just 6 weeks. However, Siri recommends that the customer be measured 9 to 10 weeks before the wear date to allow for shipping and any alterations that may be necessary. Siri also recommends ordering one size larger than the size determined at ordering time to allow for growth in the next 9 to 10 weeks. See the Maternity Size Chart. These measurements are of the body not the dress.
Fabric
Siri offers a variety of high-end fabrics. If you are ordering dresses made from hand-woven silk Duppioni, silk Shantung, silk Taffeta or silk Chiffon, they may show some irregularities. These characteristics of fine silk yarn are unavoidable and often enhance the natural beauty of the fabrics and should in no way be treated as defects. Also, slight changes to fabric dyes may occur at the fabric mill, resulting in different dye-lots and which may vary from our color card and/or swatch you received.
Pricing
Prices vary depending on the style, fabric and size. Dress prices begin at $220 and gowns begin at $280. Many styles can be produced in various fabrics and the price depends on the fabric. Prices increase for sizes 18 and 20 and for sizes 22 and 24. For styles not produced in sizes 22 and 24 or if the measurements require a larger size, a customer pattern can be made. Please call 415-431-8873 or e-mail info@siriinc.com for prices.
Extras:
Additional length, added straps and extra sashes can be ordered. Please see Extras.
Discounts
Bridal parties in the same fabric and color story with 3 or more bridesmaids receive a 10% discount or with 7 or more bridesmaids receive a 15% discount on each dress when ordered together. Extra sashes are not discounted. For any additional discounts, please see Promotions.
Delivery
Siri has many special occasion styles available for immediate shipping. However, due to the enormous selection of styles, fabrics, colors, and sizes that Siri offers, your selected garment(s) most likely will need to be special ordered. All special orders have a 12 week lead-time. If the garment is needed earlier than 12 weeks, Siri can rush the production to be shipped in 8 weeks, 6 weeks, 4 weeks or 2 weeks for a fee. The fee is determined by the style and rush time.
Shipping
Siri ships UPS. The cost for ground shipping (without a signature) within the United States is $25 for a bridal gown; all other shipments are $15 per dress, gown or ensemble. For each additional dress in a shipment, the cost is $7. If a signature is requested, there is a $5 charge.
Expedited shipping is available: 3-Day, 2-Day or Overnight via UPS. The charge depends on the destination and will be determined at the time of order.
For international shipping, Siri can ship via United States Postal Service to many countries around the world but the receiver is responsible for the custom details and broker charges. Shipping costs begin at $40 for Canada and begin at $75 for all countries.
PLACING YOUR ORDER Order and Agreement Forms
Complete (please print) and sign the Order Form and the Order Agreement. The forms are to be signed by the person responsible for payment. (Links to all forms are at bottom of the page.)
For bridesmaid orders, the bride or party coordinator must also complete the Bridesmaids List Form. Bridesmaid party orders should be processed together so that any applicable discount can be received by each bridesmaid. A second benefit to ordering all of the bridesmaid dresses together is that if all the dresses are in the same style, fabric and color, then the dresses will be produced from the same fabric dye-lot.
Payment
Full payment for your order is required for the order to be processed. Siri accepts Visa, MasterCard or a personal check. A $20 handling fee will be incurred for all returned checks. For orders shipped to a California address or picked up at the Siri Boutique, a sales tax of 8.75% will be incurred.
Submit Your Order
Mail, scan/email or fax the Order Form(s), Order Agreement form(s), and Bridesmaids List Form if applicable.
For bridesmaid orders, Siri will wait to receive from each bridesmaid, the order form, the signed agreement form and their payment in full before the order is processed. The bride or party coordinator can either:
Submit the Bridesmaids List Form so that Siri knows who is in the party and then each bridesmaid needs to submit her own order and agreement form; or
Collect all of the bridesmaid orders and agreement forms and submit them all together along with the Bridesmaids List Form.
Mail: Siri, 540 D Barneveld Avenue, San Francisco, CA 94124
Email: info@siriinc.com
Fax: 415 431 8894
Phone: 415 431 8873
Because all dresses are made to order, once the order is received and paid in full, the order will be processed and all sales are final.
Confirmation
An order confirmation will be emailed back to the bride or party coordinator. If you have not received a confirmation within 3 business days, please contact Siri immediately. Please be sure to check your confirmation within 3 days of receipt to be sure all details are correct. After the 3 day review period, Siri cannot make any changes in the order.
