PREPARING YOUR ORDER Please view our listing of stores for a retailer located near you. If you find there is not a Siri Retail Store in your area, you can e-mail your order to firstname.lastname@example.org or fax your order to 650 872 1115. For assistance you can phone Siri at 650 872 1100 to speak with a representative.
Begin by selecting the garment style, fabric, and color and then proceed with the following steps.
Order a fabric swatch You may request complimentary swatches from the Siri Retail Store you are working with or when visiting the Siri Boutique. If you do not have a Siri retailer in your area and would like to see the fabric and color, a 3”x 3” swatch can be ordered for $3.00 each. Sales tax will apply if the swatch is mailed to a California address. Shipping will apply if you need faster service rather than standard US mail. Please see our Swatch Order Form.
Get a Loaner – View a sample prior to ordering If you do not have a Siri retailer in your area and would like to see and/or try on a Siri garment before ordering, Siri can send a sample if available. A $10 loan charge per garment ($25 for a bridal gown) plus ground shipping (or air shipping if requested) will be charged to your credit card. The price of the garment(s) will be put on a HOLD on your credit card. When the garment is received back and if the garment is returned in the same condition as when it was sent, then the price of the garment only will be taken off of the Hold. Each $10 loan charge can be applied to any one garment when the order is placed. Siri allows a maximum of 7 days for transportation to you and a maximum of 7 days for transportation back to Siri. Once the garment is received, it must be returned within 2 days. If the garment is not returned within 2 days, a $50 charge will be charged to your credit card. Please see our Sample Loaner Policy and Agreement.
Measurements and Sizing Siri dresses are not customized for the individual body. The fit of each Siri garment is based on the Standard Size Chart showing measurements of the bust, ribcage (empire line), waist, high hip and thigh/bottom. These measurements are of the body not the dress. You can have your measurements taken by a professional tailor or you can measure yourself following the instructions on the Standard Size Chart.
Compare your measurements to the Standard Size Chart and choose the size that is the largest of your five measurements. An exception is that A-line skirt styles can accommodate larger thigh/bottom (not high-hip) measurements. If you have any doubt of what size to select, a Siri consultant can help you determine the size to order. Lengths on tea and knee length dresses vary by style. Please see the style’s detail page for that style’s specific length. Because dresses are standard sizes per the measurement chart, you may need additional alterations to achieve a custom fit.
All garments are produced in sizes 2 through 20. If the garment is not produced in size 0, 22 or 24 or if your measurements are smaller or larger than the standard size chart, Siri can make a custom pattern for you. The charge is determined by the style and measurements. Please visit your nearest Siri Retail Store or the Siri Boutique to order a special size. If you are unable to visit a Siri retailer for a custom pattern order, please contact a Siri consultant for a special pattern form and for pricing. The customer is responsible for the accurate measurements of the body and should expect that a fitting and alterations will most likely be needed to be done by a local seamstress.
Siri offers a variety of high-end fabrics. If you are ordering dresses made from hand-woven silk Duppioni, silk Shantung or silk Taffeta, they may show some irregularities. These characteristics of fine silk yarn are unavoidable and often enhance the natural beauty of the fabrics and should in no way be treated as defects. Also, slight changes to fabric dyes may occur at the fabric mill, resulting in different dye-lots and which may vary from our color card and/or swatch you received.
Prices vary depending on the style, fabric and size. Dress prices begin at $250 and gowns begin at $280. Many styles can be produced in various fabrics and the price depends on the fabric. Prices increase for sizes 18 and 20 and for sizes 22 and 24. For styles not produced in sizes 22 and 24 or if the measurements require a larger size, a customer pattern can be made. Please call (650) 872-1100 or e-mail email@example.com for prices.
Additional length, added straps and extra sashes can be ordered. Please see Extras.
Siri has many special occasion styles available for immediate shipping. (See In Stock) However, due to the enormous selection of styles, fabrics, colors, and sizes that Siri offers, your selected garment(s) most likely will need to be special ordered. All special orders have a 12 week lead-time. If the garment is needed earlier than 12 weeks, Siri can rush the production to be shipped in 8 weeks, 6 weeks, 4 weeks or 2 weeks for a fee. The fee is determined by the style and rush time.
Siri ships via UPS. Each Order form has the shipping charges indicated.
Expedited shipping is available: 3-Day, 2-Day or Overnight via UPS. The charge depends on the destination and will be determined at the time of order.
For international shipping, Siri ships via DHL to many countries around the world but the receiver is responsible for the custom details and broker charges. Shipping costs begin at $45 for Canada and begin at $75 for all countries.
All Special Order sales are final.
For Regular & Sale Priced Items Purchased in the SHOP:
1. Returns or exchanges must be requested within 7 days of receiving the items. Request by email.
2. A Return Authorization Number is required and will be provided by Siri via email for acceptance of any returns.
3. The Authorized Return must be post marked within 10 days from the date the item was received. We do not accept returns via Parcel Post. We recommend UPS, FedEx, DHL or USPS First Class or Priority.
4. Return to: Siri, 434 N Canal St. #15, South San Francisco, CA 94080
5. The merchandise must not be worn nor hang tags removed and must be returned in the same original new condition.
6. There is a 5% restocking fee on all returns.
7. Upon receipt of the merchandise, a refund of the item(s) will be given, net of re-stocking fee. Freight charges are non-refundable.
PLACING YOUR ORDER Order and Agreement Forms
Complete (please print) and sign the Order Form and the Order Agreement. The forms are to be signed by the person responsible for payment. (Links to all forms are at bottom of this page.)
Full payment for your order is required for the order to be processed. Siri accepts Visa, MasterCard, Discover, American Express or a personal check. A $20 handling fee will be incurred for all returned checks. For orders shipped to a California address or picked up at the Siri Boutique, a sales tax of 9.25% will be incurred.
Submit Your Order
Mail, scan/email or fax the Order Form(s), Order Agreement form(s).
Mail: Siri, 434 N Canal St. #15, South San Francisco, CA 94080
Fax: 650 872 1115
Phone: 650 872 1100
Because all dresses are made to order, once the order is received and paid in full, the order will be processed and all sales are final.
An order confirmation will be emailed back to you. If you have not received a confirmation within 3 business days, please contact Siri immediately. Please be sure to check your confirmation within 3 days of receipt to be sure all details are correct. After the 3 day review period, Siri cannot make any changes in the order.